community management
Community management is the art of feigning free interaction while corralling participants under minute rules and constant surveillance. Armed with welcoming messages and a delete button, it stands ready to dismantle order in the name of 'maintaining order.' Like a stage set that appears to foster belonging, it ultimately serves to spotlight the administrator’s own relevance. It bridges the gap between ideal and reality with directive slogans and closed groups, promising comfort while delivering surprise bans and notification blackouts. A new form of corporate entertainment that assures convenience and instills the dread of an unexpected mute or kick.