process improvement
Process improvement is the ritual of legitimizing the word "improvement" through endless meetings and slides, all while ensuring no real work is actually touched. It celebrates invisible gains and venerates obsolete manuals in a paradoxical system. Whether actual efficiency improves is secondary; what truly matters are the number of improvement initiatives and the finesse of interim reports. Its ultimate goal is not better outcomes but the perpetual creation of new committees and the artful diffusion of responsibility.