lessons learned
Lessons learned is the sacred corporate ritual of elevating others’ failures to historical monuments while conveniently ignoring one’s own. It dresses up shared mistakes in glossy slides and catchy buzzwords, promising next time will surely be different. The finale always features a resounding “lessons noted!” followed by business-as-usual. In reality, it’s a game of hot potato where accountability is the one thing never held. All hail the self-congratulatory echo chamber of growth!