Improvement
Improvement is the utopian theory born to multiply documents while neglecting the real site. In principle, every perfected procedure only summons new meetings and checklists, becoming a fetter on the status quo. Under the banner of improvement, organizations worship an endless ritual of report creation that never ends. Rarely does it work, only when dissatisfaction miraculously subsides for a moment. Ultimately, improvement is merely a slogan celebrating change and the smartest excuse for maintaining the status quo.