storytelling
Storytelling is the art of presenting your own products as if spun from pure gold. In reality, it’s often just a patchwork of buzzwords, yet audiences tend to swoon all the same. Executives trot it out as a magic incantation to boost sales, while the actual content becomes an afterthought. The more passionately a seminar instructor preaches it, the more the crowd’s enthusiasm paradoxically fizzles out.