Total Quality Management
Total Quality Management is the ritual of endless meetings and reports conducted under the noble guise of quality enhancement. From its inception, the shop floor transforms into a labyrinth of checklists, while true improvement drowns in a sea of data. The louder one proclaims a goal of zero defects, the more document flaws proliferate infinitely. Success stories are paraded in glossy slides, while failures are buried in statistical loopholes. The meeting room, where no one ever rests, stands as the ultimate mastery of this methodology.